The user does NOT read the source code!
For way too many years I have used that phrase to explain to developers that it is important for them to try to understand their users. Sometimes it worked, sometimes it didn’t. When it didn’t work, we...
View ArticleAlways provide the user with the most up-to-date information
Web applications are becoming more and more like much like native applications. With native applications users are accustomed to always having the most up-to-date information presented to them. For...
View ArticleError Message Errors
Those that know me, know that over the years I have been on a personal crusade to help developers figure out ways to improve error messages. I’ve worked a lot with technical writers, and with many...
View ArticleGimme Some Feedback!
For me, one of the most annoying things about many web-based applications is that they do not give the information that I need when I need it. Did my action “take?” Did I “do it right?” In the 21st...
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